1. Who we are
Blitho Studios is the game-development brand of Blitho (Pty) Ltd, based in South Africa. In this policy, “we”, “us” and “our” refer to that company.
This policy covers blithostudios.com and our game Arrows & Wonders, including development and test builds. Other games may have their own notices.
For privacy questions, email support@blithostudios.com with “Privacy enquiry” in the subject.
2. This website
You can browse this website without creating an account. We have not added advertising, analytics scripts, tracking pixels or cookies to the site. Fonts and artwork are served with the website rather than loaded from third-party font or image services.
Our hosting provider, Vercel, processes technical request information, such as IP addresses, browser details, requested pages and timestamps, to deliver and protect the website. This hosting activity is separate from optional website analytics, which we have not enabled in the site’s code.
If you email us, we receive your email address, message and any information or attachments you choose to send. We use them to answer your enquiry and provide support. Please avoid sending sensitive information that we do not need.
3. Arrows & Wonders
Progress and settings on your device
The current game stores puzzle progress, discoveries, power-up balances and settings locally on your device. There is no Blitho player account or Blitho cloud-save service. Device or platform backup features may handle app data under their own settings and policies.
Advertising and consent
Some builds use Google AdMob to provide advertising, including optional rewarded ads for in-game assistance. Development builds may use mock ads or Google test ads. Mock advertising does not make an ad request; test advertising can still communicate with Google.
When Google’s advertising SDK is active, it can collect and share IP addresses, device or advertising identifiers, app and ad interactions, and diagnostic information. These support ad delivery, measurement and fraud prevention. IP addresses can also be used to estimate general location. The information processed depends on the SDK, device settings and privacy choices.
We use Google’s User Messaging Platform (UMP) to manage applicable advertising consent messages. Where available, Settings → Privacy Options lets you revisit your choices. Refusing personalised advertising does not necessarily stop all ads: non-personalised or limited ads may still be eligible under Google’s consent result.
Google explains its practices in its Privacy Policy and information for apps and sites using Google services.
Game engine
Arrows & Wonders is made with Unity. Unity’s handling of technical device and runtime information depends on the engine and services used in a build. See Unity’s Game Player and App User Privacy Policy for its practices and choices.
Children
We do not knowingly ask children to submit personal information directly to us. If you believe a child has sent us personal information, contact us so we can review and remove it where appropriate.
4. Service providers, storage and sharing
We use Vercel for website hosting, Google Workspace for email, Google AdMob and UMP in ad-enabled game builds, and Unity as the game engine. These providers may process information on servers outside South Africa under their own applicable terms and privacy arrangements.
We share information when needed to operate these services, respond to your request, protect the service or meet legal obligations. We do not sell the support messages you send us.
Local game data stays on your device unless handled by a platform backup or shared by you. We retain support correspondence as long as reasonably needed to resolve your request and meet applicable legal requirements. Hosting and SDK providers manage their own retention periods.
We use reasonable safeguards to protect information, but no internet transmission or storage system can be guaranteed completely secure.
5. Your choices and rights
You can change available advertising choices through the game’s Privacy Options control and your device’s advertising settings. You can remove locally saved game data through your device’s app-data controls, but doing so can permanently remove your progress.
Depending on applicable law, you may request access to, correction of or deletion of personal information we hold about you, or object to certain processing. Contact us using the address below. We may need to confirm your identity before acting on a request.
We cannot directly identify or delete records held independently by a platform or advertising provider. We can help you find the relevant provider’s privacy controls.
In South Africa, you can raise a privacy complaint with the Information Regulator. Your local data-protection authority may also be able to assist.
6. Contact and policy changes
Privacy enquiries: support@blithostudios.com
General enquiries: hello@blithostudios.com
Responsible company: Blitho (Pty) Ltd, South Africa.
We will update this page when our games or information practices change. The date at the top shows the latest update.